Connect to your VPS server with Remote Desktop Connection on Windows (username Administrator) or PuTTY on Linux (username root), using the login details from your welcome email.
How to connect to your VPS server
- Open Windows Remote Desktop Connection on your PC.
- Look up the login details from your welcome email, using username
Administratorfor Windows. - If using a Linux operating system, the username will be
rootand you use a program called PuTTY.
Windows VPS: Remote Desktop Connection
- On your PC, press the Windows key, type Remote Desktop Connection and open it.
- In Computer, enter the IP address from your welcome email and click Connect.
- Sign in with the username
Administratorand the password from your welcome email.
Linux VPS: PuTTY (SSH)
- Download and open PuTTY.
- In Host Name (or IP address), enter the IP address from your welcome email, make sure SSH is selected and click Open.
- Log in as
rootwith the password from your welcome email. The password doesn't show while you type: that's normal.
Your welcome email holds all the login details you need. Keep it safe, and never share your VPS password with anyone.
VPS connection questions
How do I connect to my VPS?
For a Windows VPS, open Remote Desktop Connection on your PC and log in with the username Administrator and the details from your welcome email. For a Linux VPS, use PuTTY and log in as root.
What is the username for my VPS?
Administrator on a Windows VPS and root on a Linux VPS. The IP address and password are in your welcome email.
I can't find my welcome email. What now?
Check your spam folder first. Still nothing? Open a support ticket and our team will help you get your login details.
Need a VPS? See our VPS servers.
Related guides
Having trouble connecting? Our support team is available 24/7: open a support ticket.
