Reinstall your game server back to a clean, default install from the GTX game panel when files are broken or you want a completely fresh start. It deletes all server files, but your backups and MySQL databases are kept.

A reinstall deletes every file on your server: worlds, saves, configs, mods and plugins. Download a backup first if there's anything you might want back. See How to download your server backups.

How to reinstall your server

  1. Log in to the game panel and open your server.
  2. Press STOP and wait until the server has fully stopped.
  3. Press MORE. A new page loads: click the [ Reinstall ] link.
  4. Keep the window open until the reinstall has finished.
  5. Press START.

Reinstalling a server from the More menu in the game panel

What is kept and what is deleted

DeletedKept
All server files: worlds, saves, configuration files, mods and pluginsYour backups, MySQL databases, your plan, IP and port

Do you really need a full reinstall?

Often a lighter fix does the job and keeps your world:

ProblemTry this first
Game files broken after an updateMORE › Force Steam Update checks every game file (it removes installed mods, so take a backup first)
A mod or setting broke the serverRoll back with Restore Server: see How to restore from a backup
You only want a fresh worldWipe Server, on games that support it
You want a different gameSwitch to a different game in the Client Area

Not sure what's wrong? Check the Log Viewer first, or open a ticket and our team will tell you whether a reinstall is needed.

Reinstall questions

How long does a reinstall take?

Usually a few minutes. Big games take longer because all the game files are downloaded again. Don't close the window or start the server until it has finished.

Can I get my old world back after a reinstall?

Yes, if you have a backup. Backups are not touched by a reinstall: stop the server and use Restore Server, or upload the files you downloaded over SFTP.

Do I need to reinstall my mods?

Yes. A reinstall gives you the plain game, so install your mods and copy back any custom settings afterwards.

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