Question 1

What is Factorio server hosting?

Accepted Answer

Factorio server hosting allows players to run dedicated multiplayer servers for Factorio, enabling them to play with friends or a community without relying on a player's local machine. It provides a stable environment for continuous gameplay, ensuring that factories run smoothly even when players are offline. Hosting services often include features like automated backups, easy mod integration, performance optimization, and a user-friendly control panel to manage settings, mods, and updates efficiently.

Question 2

How do I order? What options do i choose when ordering?

Accepted Answer

Simply click the order link above and choose your Factorio server options. Here’s a brief explanation of each option and what it means:

Slots

This is the maximum number of players your Factorio server can accommodate at one time.

Location

This refers to the physical location of your Factorio game server. Choosing a server location closer to you or your players results in lower latency. Lower latency, or ping, is the response time of your game server to in-game actions. Lower latency improves the overall gaming experience.

Extreme Performance Locations

We offer extreme performance locations with Ryzen 9 7950x CPUs, providing some of the best performance available. If you're seeking top-tier performance for your Factorio server, select an extreme location. Note that if you choose this option, the CPU Clock Speed addon isn’t necessary.

Memory Allocation

Factorio servers demand memory, especially for larger game worlds or resource-intensive mods. Our lowest memory option is usually sufficient, but for expansive worlds or heavy mod usage, you may want to consider a higher memory allocation. You can always upgrade later. Our control panel allows real-time monitoring of CPU, memory, and hard disk usage and provides historical data for the past 30 days.

CPU Clock Speed

For our standard locations, we use Ryzen 9 5950x CPUs. We also offer overclocked 5950x CPUs, so this addon can enhance your Factorio server’s performance. However, for the best overall gaming experience, our extreme locations with the Ryzen 9 7950x might be preferable.

Disk Space

You have the option to upgrade your server's hard disk space if needed. Factorio servers typically require minimal disk space, so upgrading isn’t always necessary. This option is available based on user demand.

CPU Priority

In our shared hosting environment for Factorio servers, multiple servers are hosted on a single machine. Choosing the CPU priority option gives your server greater precedence over others on the same machine, which can be crucial for performance, especially during periods of heavy resource usage.

VIP Ticket Priority Support

We offer VIP support to prioritize your tickets. Our staff provides 24-hour support, and during busy times, this option places yourc ticket at the top of our list with a response time of 1-15 minutes. While not essential due to our fast standard response times, it's available for those who want premium support.

Question 3

What are the pricing plans for Factorio server hosting?

Accepted Answer

Our pricing plans above have been carefully selected to provide you with a guide on what you may need. Remember you can always upgrade at any point so should you need more power for your Factorio game server you can get it instantly with our upgrade option.

Payment Terms

You can choose from monthly, quarterly, semi-annually, or annual plans. The longer plan you choose, the cheaper the price becomes.

Question 4

How does GTXGaming ensure server stability and uptime?

Accepted Answer

At GTXGaming, we're all about top-tier quality and killer performance. That's why we rock the latest CPUs, DDR5 memory, and cutting-edge motherboards to ensure our Factorio hosting is top-notch.

Maintenance

We're on top of our game, maintaining our servers during off-peak hours. We handle all the Windows updates, security patches, and system upgrades, making sure your Factorio server is running at its best 24/7.

DDoS Protection

Our DDoS protection is elite. We use advanced measures to keep your server safe from even the most complex cyber threats. Attacks are stopped cold before they can even touch your Factorio server. In our world, DDoS attacks are ancient history.

Hardware

We're all about using the most badass server tech out there. This means premium switches, routers, dedicated servers, CAT8 cables, and the latest firewalls. All this gear comes together in our custom gaming network, designed to give you the smoothest, most reliable play with the lowest latency.

Software

On the software side, we're running on the freshest Windows Server, 2022 edition, to keep our Factorio servers humming. Our control panel? It's a masterpiece with over 100,000 hours of development, making Factorio server management a breeze. Plus, we've got server monitoring software always watching to keep performance maxed. If there's a hiccup in resource usage, we're on it, fast.

Question 5

Can I migrate my existing Factorio server to GTX Gaming?

Accepted Answer

Yes, you can easily migrate any Factorio server's world to us. Whether your world is hosted locally on your PC or with another provider, transferring it to our service is straightforward. If you're concerned about the complexity, don't worry – we're here to assist, or we can handle the entire migration process for you.

Question 6

What memory options does GTX Factorio game server hosting support?

Accepted Answer

We offer from 2GB servers right up to 32GB, you can upgrade at any time so feel secure in ordering lower than you think you will need.

Question 7

What kind of customer support do you offer for server issues?

Accepted Answer

GTX Gaming's got you covered with a solid lineup of customer support options for your server needs. Check it out:

24/7 Technical Support: These guys are up all night, every night. Got a server problem? They're ready to jump in anytime, making sure you're never stuck with an issue.

Live Chat: Need a quick answer or some straightforward troubleshooting? Hit up their live chat. It's perfect for those quick questions or sales-related stuff.

Support Tickets: For the trickier, head-scratching issues, shoot over a support ticket. Their tech wizards are on standby to dive deep and sort things out for you.

Knowledge Base and Help Guides: DIY type? GTXGaming's website is stacked with guides and info to help you fix common problems yourself.

Discord Community: Join their Discord to chat with other gamers and the GTX crew. It's a goldmine for tips, tricks, and quick fixes.

Email Support: Shoot an email to support@gtxgaming.co.uk, and bam – it turns into a support ticket, linked right to your account if you're registered.

Regular Updates: They'll keep you in the loop with updates and maintenance schedules, so you're never caught off guard by server downtime.

Every support option they offer is about getting you back in the game, smooth and hassle-free. And if you need the latest on their support stuff, just hit up their website or give them a shout.

Question 8

Do GTX provide backup recovery services for Factorio servers?

Accepted Answer

We offer an excellent backup system for Factorio. Your Factorio server will automatically create a daily backup. Additionally, you have the flexibility to perform manual backups and restorations at any time, and you can even download these backups to your PC for extra security.

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