Question 1

What is Rust server hosting?

Accepted Answer

Rust Server Hosting refers to the service of providing and managing dedicated servers for the multiplayer online survival game "Rust." Here's a detailed breakdown:

Game Overview: Rust is a popular multiplayer game focused on survival elements. Players in Rust must gather resources, craft items, build shelters, and combat various threats, including other players. The game is known for its harsh environments and a strong emphasis on player versus player (PvP) combat.
Server Hosting Basics: In the context of Rust, server hosting involves setting up and maintaining servers on which the game runs. These servers host the game world and manage all the interactions between players and the environment.
Types of Servers:
- Public Servers: Open to any player, usually with larger capacities. They can be either run by a community or small group of players or be official servers from the Rust developers and are joinable by anyone.
- Private Servers: Restricted access, often used by groups of friends or specific communities with a password that is only shared with a select group of players.
Customization and Control: One of the key advantages of having your own Rust server is the level of control and customization available. As a Rust server host, you can set your own rules, modify game settings, control player numbers, and implement mods or custom content.
Performance and Reliability: High-quality server hosting like GTXGaming provides enhanced performance, reducing lag and improving the overall gaming experience. This is crucial in fast-paced games like Rust, where timing and quick reactions are key.
Security and Maintenance: Good hosting services like GTXGaming have robust security measures to protect against online threats and regular maintenance to ensure the smooth operation of your Rust game server.
Community Building: Hosting a Rust server allows individuals or groups to cultivate a community of players. This can lead to a more tailored and enjoyable gaming experience, as server hosts can curate the player base and game environment.
Costs and Scalability: Server hosting typically comes at a cost, which can vary based on server specifications, player capacity, and additional features. GTXGaming offers different packages to cater to various needs, from small private servers to large public ones.

Overall, Rust server hosting is an essential service for players who wish to have a custom, controlled, and high-quality gaming experience in the world of Rust. It allows for a more personalized and stable environment compared to relying on public servers.

Question 2

How do I order? What options do i choose when ordering?

Accepted Answer

Simply click the order link above and choose your server options. Here is a brief explanation of each option and what it means.

Slots

This is the maximum number of players your Rust server can accommodate at one time.

Location

This is the physical location of your Rust game server. Choosing a location closer to where you live or where your players are based can result in lower latency. Lower latency, also known as ping, is the reaction time of your game server to your inputs in the game. The lower the game server latency, the better the gaming experience.

Extreme Performance Locations

We provide some extreme performance locations. This means you get a Ryzen 9 7950x CPU for your Rust server, which is the very best CPU available right now. If you want the best performance, select an extreme location. Please note that if you do select this option, the CPU Clock Speed addon becomes obsolete. You do not need the CPU Clock Speed addon if you choose an extreme location.

Memory Allocation

Hosting a Rust server can consume a significant amount of memory, potentially due to the size of the game world or poorly optimized mods. In most cases, the lowest memory option we offer is more than sufficient. However, for larger worlds, you might consider upgrading to a higher memory limit. Remember, you can always upgrade your memory allocation on the fly, so starting at the lowest is a wise choice if you're unsure. Our control panel allows you to monitor CPU, Memory, and hard disk usage in real-time and even review the past 30 days of activity.

CPU Clock Speed

For all of our non-extreme locations, we utilize Ryzen 9 5950x CPUs. Additionally, we offer overclocked 5950x CPUs as an addon, enhancing your Rust server hosting performance. However, we generally recommend our extreme locations for an optimal experience. These locations use the newer Ryzen 9 7950x CPUs, providing a superior performance for your Rust server.

Disk Space

If you need additional storage, there's an option to upgrade your hard disk space. Typically, Rust game servers require minimal disk space, so upgrading isn't usually necessary. However, we provide this option in response to user requests.

CPU Priority

In our shared hosting environment for Rust server hosting, a single machine may host multiple Rust game servers. Choosing the CPU Priority addon gives your server higher priority over others on the same machine. This results in a performance boost, especially important during periods of heavy resource use, ensuring your Rust server receives prioritization.

VIP Ticket Priority Support

We offer a VIP option for prioritized support ticket handling. Our commitment is to respond to tickets as swiftly as possible, with 24-hour staff availability. In busy periods or during outages, your ticket will be placed at the top of our list and addressed first. While this is a luxury add-on and not a necessity—given our maximum response time of 1-15 minutes—it's available for those who prefer an extra level of service assurance.

Question 3

What are the pricing plans for Rust server hosting?

Accepted Answer

Our pricing plans for new orders may vary due to currency fluctuations. To check the most recent prices for our Rust server hosting, simply click the order link above or click here. Once you order, the price is fixed and will not fluctuate

Question 4

How does GTXGaming ensure server stability and uptime?

Accepted Answer

At GTXGaming, we are passionate about delivering top-notch quality and performance. This commitment drives us to use the latest CPUs, DDR5 memory, and motherboards, ensuring our Rust hosting is the best it can possibly be.

Maintenance

We diligently maintain our servers during off-peak hours, conducting Windows updates, security fixes, and upgrades. This ensures your Rust game server always operates at peak performance.

DDoS Protection

We implement the industry’s leading DDoS protection measures to shield your server from advanced cyber attacks. Attacks are intercepted and neutralized before they even reach your Rust server. For us, DDoS attacks are effectively a thing of the past.

Hardware

Our Rust server hosting takes pride in using only the latest and most powerful server technology. This includes cutting-edge switches, routers, dedicated servers, CAT8 cables, and advanced edge firewalls. Our custom-designed gaming network offers unparalleled performance and reliability, providing our customers with the best possible latency.

Software

To host our Rust game servers, we utilize the latest generation of Windows Server, specifically the 2022 edition. Our control panel, the result of over 100,000 hours of development, makes hosting a Rust server incredibly straightforward. Additionally, we employ server monitoring software to ensure all our dedicated servers are functioning optimally. Any issues related to resource usage are promptly addressed to maintain peak server performance.

Question 5

Can I move my existing Rust server to GTXGaming?

Accepted Answer

We can facilitate the migration of any Rust server's world to our service. Regardless of whether your world is currently hosted locally on your PC or with another provider, the process of transferring it to our platform is straightforward. Should you anticipate any challenges, our team is ready to assist or manage the migration process on your behalf to ensure a smooth transition.

Question 6

What customer support do you offer for server issues and problems?

Accepted Answer

GTXGaming is dedicated to offering a comprehensive suite of customer support options for addressing server-related concerns, focusing on ensuring a seamless Rust gaming experience. Their support framework includes the following:

24/7 Technical Support: GTXGaming ensures continuous availability of technical support, enabling prompt resolution of server issues at any hour.
Live Chat: This feature provides an instant connection with a support representative, ideal for quick inquiries and basic troubleshooting, primarily used for sales questions and straightforward queries.
Support Tickets: For more intricate issues, you have the option to submit a support ticket. These are handled by skilled technicians who offer in-depth assistance and thorough follow-up.
Knowledge Base and Help Guides: An extensive array of self-help resources, including a knowledge base and help guides, are available on GTXGaming's website. These resources cover a wide range of common issues and questions.
Discord Community: Gain access to GTXGaming’s Discord channel, where you can seek advice and find solutions from both seasoned users and members of the GTXGaming community.
Email Support: Queries sent to support@gtxgaming.co.uk automatically generate a support ticket and, for registered account holders, are linked to your client area account.
Regular Updates and Maintenance Notifications: GTXGaming informs its customers about scheduled maintenance or updates that might impact server performance.

Each support channel is tailored to provide timely and effective solutions to any server-related challenges, ensuring a consistent and enjoyable gaming experience. For the most up-to-date and specific information about their customer support services, please refer to GTXGaming's website or contact them directly.

Question 7

Do you offer backup and data recovery for Rust servers?

Accepted Answer

We offer a sophisticated backup system for Rust servers. Your Rust server is configured to create daily backups automatically. Additionally, you can initiate manual backups and restorations at your convenience. These backups can also be downloaded directly to your PC for extra security and control.

Question 8

How can I cancel my Rust game server?

Accepted Answer

Our cancellation process for Rust game servers is designed to be straightforward and user-friendly. If you decide to discontinue your Rust server, you can easily manage this through the My Services page in your client area. We offer two cancellation options to accommodate your preferences and planning:

Immediate Cancellation: Should you wish to terminate your server right away, you can select the immediate cancellation option. This is ideal if you no longer need the server and prefer to stop the service without delay.
End-of-Billing Cycle Cancellation: Alternatively, if you prefer to utilize the server until the end of your current billing period, you can opt for cancellation at the end of the billing cycle. This option allows you to make the most of the service you've paid for, ensuring that you can continue using the server until the period concludes.

Additionally, we understand that managing online gaming servers can sometimes require flexibility. To assist with this, our client area provides an intuitive interface where you can review your server's status and manage your subscription with ease. Whether it's upgrading, downgrading, or changing your server settings, our platform is designed to give you control over your Rust server hosting experience.

We also encourage our clients to provide feedback or reasons for cancellation, as this helps us to improve our services and address any concerns continuously. Our support team is available to assist you with any queries or guidance you may need during the cancellation process.

Remember, our commitment at GTXGaming is to provide a seamless and enjoyable Rust server hosting experience, and part of that commitment is ensuring that the cancellation process is as simple and hassle-free as managing your server.

Rust Server Hosting